Privacy policy

Processing of personal data

Nuckö Fashion OÜ (registration code 14821953), located in Paslepa 91204, Noarootsi county, Estonia, is the controller of personal data of the online store

What personal data is processed

  • name, telephone number and e-mail address;
  • address of delivery of goods;
  • bank account number;
  • cost of goods and services and data related to payments (purchase history);
  • customer support details.

For what purpose are personal data processed?

Personal data is used to manage customer orders and deliver goods.

Purchase history data (purchase date, product, quantity, customer data) is used to create an overview of purchased goods and services and to analyze customer preferences.

The bank account number is used to return payments to the customer.

Personal data such as e-mail, phone number, customer name are processed in order to solve issues related to the provision of goods and services.

The online store user’s IP address or other network identifiers are processed for the provision of the online store as an information society service and for online usage statistics.

Legal basis

Personal data is processed for the purpose of fulfilling the contract concluded with the customer. Personal data is processed to fulfill a legal obligation (e.g. accounting and consumer dispute resolution).

Recipients to whom personal data is transferred

In the event of a defect, the buyer has the right to contact the Online Store within two months at the latest by sending an e-mail to the address The online store is not responsible for defects that have occurred after the goods have been handed over to the buyer.

If the goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace the defective goods. If it is not possible to repair or replace the goods, the Webshop will return all fees associated with the sales contract to the buyer.

Security and data access

Personal data is stored on servers located in the territory of a member state of the European Union or countries that have joined the European Economic Area. Data may be transferred to countries whose level of data protection has been assessed as adequate by the European Commission and to US companies that have joined the Privacy Shield framework.

Employees of the online store have access to personal data, who can access personal data in order to solve technical issues related to the use of the online store and to provide customer support services.

The online store implements appropriate physical, organizational and IT security measures to protect personal data from accidental or illegal destruction, loss, modification or unauthorized access and disclosure.

Transfer of personal data to authorized processors of the online store (e.g. transport service provider and data hosting) is carried out on the basis of contracts concluded with the online store. Authorized processors. Authorized processors are obliged to ensure appropriate protection measures when processing personal data.

Accessing and correcting personal data

Personal data can be accessed via the customer support.

Withdrawal of consent

If the processing of personal data is based on the customer’s consent, the customer has the right to withdraw the consent by informing Customer Support by e-mail.

Data storage

If a purchase is made in an online shop without a customer account, the purchase history is kept for three years.

In the case of disputes relating to payments and consumer disputes, personal data will be kept until the claim is settled or the limitation period expires.

Personal data necessary for accounting purposes are kept for seven years.